The police department routinely coordinates and provides off-duty law enforcement support upon request from area businesses and organizations requesting law enforcement support for special events. Coordinating the requests and scheduling officers’ is a complicated process requiring the use of specialized software designed for that purpose.
For the last several years, the Department has managed the process utilizing a very basic on-line program developed by a police department employee. That employee, who was also the system administrator for the software, no longer works for the Department. Since his departure, the department has not been able to perform maintenance and update or alter the software in any way. That software was unintentionally overwritten last week when the department’s activated its new web-site. It is imperative the Department replace this software.
I am requesting Council authorize the Department to subscribe to Cover Your Assets, LLC., for professional designed web-based software specifically designed to manage scheduling of Extra-Duty law enforcement work. This software allows for officer scheduling, administrator invoicing and tracking of officers’ history of assignments. The software is internet based which allows eligible officers access at all hours night and day. The Finance Department will be allowed full access to the program and can prepare invoices based on data from the program calculations.
Cover Your Assets, LLC. -- P.O. Box 1042, Harrisburg, North Carolina 28705-1042 is a sole source provider. The first year initial cost to subscribe to this software is $5,000, which includes the annual subscription fee of $2,500, system set-up and configuration, unlimited customer support, and 40 hours of training to agency users.